Privacy Policy – CQRA Q Assure

📋 Introduction

Welcome to CQRA Q Assure, a product of CQRA Private Limited ("we", "us", or "our"). CQRA Q Assure is cloud-based, mobile-enabled modern technology system for onsite management of quality assurance and quality control. Q Assure aligns all quality assurance measures like work procedures, method statements, mock ups, trainings and work authorizations with the actual flow of work.Once the activities are in progress, the quality control function enables our team to capture the data along with photographs. Q Assure automatically generates NCs from the site data based on the preset rules considering the severity and frequency of observation.It also tracks closure of NCs with corrective actions.Through this software, the report generation is automated leading to better implementation of QA processes

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and related services. By using CQRA Q Assure, you agree to the terms described in this policy.

📦 Information We Collect

We collect the following types of information to provide and improve our services:

Data Type	Details	Purpose
Account Information	Name, email address, phone number, designation	User authentication and profile management
Camera & Photos	Images and videos captured during site inspections	Photo evidence for inspection reports and RFIs
Location Data	GPS coordinates and site location	Geo-tagging inspections and verifying site presence
Contacts	Device contacts (with permission)	Assigning tasks and team collaboration features
Device Information	Device model, OS version, app version, unique device ID	Troubleshooting, compatibility, and security
Usage Data	App activity logs, feature usage, session data	Improving app performance and user experience
Project Data	Inspection records, checklists, RFIs, reports	Core app functionality and project management

🔐 App Permissions

CQRA Q Assure requests the following device permissions:

Camera: To capture photos and videos as evidence during site inspections and quality checks.
Location (Fine & Coarse): To geo-tag inspection entries and verify the physical location of site activities in real time.
Contacts: To allow users to add team members, assign tasks, and collaborate within construction projects.
Storage / Media: To save and retrieve inspection photos and documents on your device.
Internet Access: To sync data with our cloud servers for real-time collaboration and reporting.

        ⚠️ All permissions are requested only when needed. You can revoke any permission at any time through your device
        settings. Revoking a permission may limit certain app features.
      

⚙️ How We Use Your Information

We use the collected information for the following purposes:

To provide and operate core app features including inspections, RFIs, checklists, and approvals
To authenticate users and manage secure access to project data
To enable real-time tracking, geo-tagging, and photo evidence for site activities
To facilitate maker-checker approval workflows among team members
To generate inspection reports and quality control documentation
To send important notifications related to tasks, approvals, and project updates
To improve app performance, fix bugs, and enhance user experience
To comply with legal obligations and resolve disputes

🤝 Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

Within Your Organization: Project data is shared among authorized team members within your company as part of the app's collaboration features.
Cloud Service Providers: We use trusted cloud infrastructure providers (e.g., AWS, Firebase) to host and process data securely.
Legal Requirements: We may disclose data if required by law, court order, or governmental authority.
Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets, with prior notice to users.

🛡️ Data Storage & Security

We take the security of your data seriously and implement appropriate technical and organizational measures:

All data is transmitted using SSL/TLS encryption
Data is stored on secure cloud servers with restricted access controls
Access to personal data is limited to authorized personnel only
Regular security audits and vulnerability assessments are conducted
We implement role-based access control (RBAC) within the application

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage users to use strong passwords and keep their credentials confidential.

🗂️ Data Retention

We retain your data for as long as your account is active or as needed to provide services. Specifically:

Project & Inspection Data: Retained for the duration of your subscription and up to 1 year after account closure
Account Information: Retained until account deletion is requested
Usage Logs: Retained for up to 90 days for debugging and analytics

You may request deletion of your data at any time by contacting us at the email below.

👤 Your Rights

As a user of CQRA Q Assure, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data ("Right to be Forgotten")
Data Portability: Request your data in a machine-readable format
Withdraw Consent: Withdraw permission for data collection at any time via device settings
Objection: Object to processing of your data for certain purposes

To exercise any of these rights, contact us at cqrasoftwares@gmail.com. We will respond within 30 days.

👶 Children's Privacy

CQRA Q Assure is a professional construction management application intended for use by adults in a business or enterprise environment. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

🔗 Third-Party Services

Our app may use the following third-party services which have their own privacy policies:

Google Firebase: For authentication, analytics, and cloud storage
Google Maps API: For location and geo-tagging features
Google Play Services: For app distribution and updates

We recommend reviewing the privacy policies of these third-party providers. We are not responsible for their data practices.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

The "Last Updated" date at the top of this page will be revised
Significant changes will be notified via in-app notification or email
Continued use of the app after changes constitutes acceptance of the updated policy

📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

🏢 CQRA Private Limited

📱 App: CQRA Q Assure – Digital Site Inspection & RFI Management

🌐 Website: https://cqra.com

📧 Email: cqrasoftwares@gmail.com

🔗 Privacy Policy URL: https://cqraprojectpro.com/qassure/privacy-policy